I'll give it a shot. Unfortunately, it looks like I am unable to get to that link to the complete template that was on pastebin. I am new at this, so it might take a while to get the template right.
I made a couple of edits to the following info after some additional troubleshooting:
In our production farm, I can see the rank detail intermittently. I thought it might depend on the location of the item in certain sites or collections, but I found that sometimes the rank detail is available when I use one query term, but not when I query on another term. In this case, the same result was at the top of the list, but after one query, everything has the rank detail available, and on a different query, nothing has the rank detail available.
It is consistent for each query, so everytime I search on x, I have no rank details available, but each time I search y, they are available even for a result item that appears in each query. Based on that behavior, it looks like it isn't permissions related.
Any other suggestions for things I can try are appreciated.
Thanks!
I made a couple of edits to the following info after some additional troubleshooting:
In our production farm, I can see the rank detail intermittently. I thought it might depend on the location of the item in certain sites or collections, but I found that sometimes the rank detail is available when I use one query term, but not when I query on another term. In this case, the same result was at the top of the list, but after one query, everything has the rank detail available, and on a different query, nothing has the rank detail available.
It is consistent for each query, so everytime I search on x, I have no rank details available, but each time I search y, they are available even for a result item that appears in each query. Based on that behavior, it looks like it isn't permissions related.
Any other suggestions for things I can try are appreciated.
Thanks!